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"Dear Management, We want to make you aware of the outstanding customer support of one of your employees, Dave Tennant. Three years ago when we moved to Ohio, Dave went over and above to ensure we were able to acquire natural gas from your company. Without going into undue detail, there were extenuating challenges associated with receiving services, but Dave provided excellent on-going support over many weeks to work through the issues and successfully deliver your services to our property. "

"I wanted to take a minute to send an official THANK YOU to the entire team that worked with me to get my backup gas meter installed and set up recently. As you know, timing was very important to us as our primary source had failed. Everyone at the office was great to work with, as were the meter installers and the contracting crew that set me up- everyone was polite, knowledgeable and able to answer the questions to help guide me through the process and get the job done quickly. "